Events
Robot Shop (EKS) and discount erroneous call rate high
Robot Shop (EKS) and MySQL@3306 on workload-driver-managed-demo erroneous call rate high
Robot Shop (EKS) Calls are slower for shipping which is critical
QOTD calls slower than normal
QOTD calls slower than normal
QOTD High Erroneous Call Rate
QOTD High Erroneous Call Rate
QOTD High Erroneous Call Rate
QOTD overall application performance is slow
Robot Shop (EKS) Calls are slower for MySQL@3306 on workload-driver-managed-demo which is critical
Robot Shop (EKS) Calls are slower for nginx-web which is critical
Robot Shop (EKS) Calls are slower for shipping which is warning
Robot Shop (EKS) Calls are slower for discount which is critical
Robot Shop (EKS) and MySQL@3306 on workload-driver-managed-demo erroneous call rate high
Robot Shop (EKS) and discount erroneous call rate high
QOTD High Erroneous Call Rate
Robot Shop (EKS) Calls are slower for shipping which is warning
Robot Shop (EKS) and MySQL@3306 on workload-driver-managed-demo erroneous call rate high
Robot Shop (EKS) and discount erroneous call rate high
QOTD calls slower than normal
QOTD calls slower than normal
QOTD calls slower than normal
QOTD High Erroneous Call Rate
QOTD High Erroneous Call Rate
QOTD High Erroneous Call Rate
Robot Shop (EKS) Calls are slower for discount which is critical
Robot Shop (EKS) Calls are slower for nginx-web which is critical
Robot Shop (EKS) Calls are slower for MySQL@3306 on workload-driver-managed-demo which is critical
Robot Shop (EKS) and MySQL@3306 on workload-driver-managed-demo erroneous call rate high
Robot Shop (EKS) and discount erroneous call rate high
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Robot Shop (EKS) and MySQL@3306 on workload-driver-managed-demo erroneous call rate high
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Summary
Triggered
Ended
Duration
Severity
Affected entities
Incident overview
Triggering event
Description:
The erroneous call rate is higher or equal to 100%.
Triggering entity:
-
- Error rate
- Warning Threshold
- Critical Threshold
- Warning Violations
- Critical Violations
240%- Scope
All callsCalls performed within this application, by both consumers as well as internally.
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2025-07-08, 11:29:0211:3111:3411:3611:3911:4111:4411:4611:49TitleOnStartedEndDuration
Abnormal termination /usr/sbin/mysqld2025-07-08 11:30:01 2025-07-08 11:33:01 3m - Description
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Process exited as a result of an uncaught signal: SIGKILL
No details available.offline /usr/sbin/mysqld2025-07-08 11:30:38 - Description
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Process on Host workload-driver-managed-demo.instana.io
No details available.Sudden increase in the number of erroneous calls MySQL@3306 on workload-driver-managed-demo2025-07-08 11:30:45 10m - Description
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This can be a sign of a problem on one side of the connection
- Absolute change: 100%
- Confidence: 95.00%
No details available.-
All Erroneous Call Rate
100%Sudden increase in average latency MySQL@3306 on workload-driver-managed-demo2025-07-08 11:31:45 10m - Description
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This can be a sign of a problem on this service or its downstream
- Relative change in value: 118315%
- Confidence: 95.00%
No details available.-
All Calls Latency 50th
2,200msErroneous call rate is too high MySQL@3306 on workload-driver-managed-demo2025-07-08 11:33:00 5m - Description
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Erroneous call rate stays at a high level for an extended period of time
No details available.-
All Erroneous Call Rate
100%1â5 of 6 itemsof 2 pages
Probable root cause
Probability level:
100.00%
of aggregated calls going through the endpoint CONNECT are erroneous.0.00%
of aggregated calls from the same entities that do not go through the endpoint CONNECT are erroneous.-
Diagnosis
CONNECT endpointâs 100% error rate is due to recurring connection pool timeouts, exhausting HikariCP-1âs capacity to provide connections within 2000ms.
Error log summary
The application is experiencing connection timeouts. The database connection pool (HikariPool-1) is unable to provide a connection within the specified timeout (2000ms), leading to requests being timed out. This issue is recurring, as evidenced by the second log entry.
Trace log summary
No further relevant information provided.
Associated events summary
The CONNECT endpoint is experiencing a persistently high error rate, with the V2LlbcNFJrXyd__rCaRtaqifoO4 metric being violated.
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Click to sort rows by Error message header in ascending orderClick to unsort rows by Erroneous call count header
HikariPool-1 - Connection is not available, request timed out after 2000ms. 135HikariPool-1 - Connection is not available, request timed out after 2001ms. 1
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TitleOnStartedEndState
Erroneous call rate is too high CONNECT2025-07-08, 11:34:00 2025-07-08, 11:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-08, 10:34:00 2025-07-08, 10:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-08, 09:31:00 2025-07-08, 09:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-08, 08:34:00 2025-07-08, 08:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-08, 07:31:00 2025-07-08, 07:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-08, 06:34:00 2025-07-08, 06:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-08, 05:31:00 2025-07-08, 05:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-08, 04:31:00 2025-07-08, 04:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-08, 03:34:00 2025-07-08, 03:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-08, 02:34:00 2025-07-08, 02:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-08, 01:31:00 2025-07-08, 01:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-08, 00:34:00 2025-07-08, 00:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-07, 23:34:00 2025-07-07, 23:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-07, 22:31:00 2025-07-07, 22:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-07, 21:31:00 2025-07-07, 21:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-07, 20:34:00 2025-07-07, 20:38:00 Closed by InstanaErroneous call rate is too high CONNECT2025-07-07, 19:34:00 2025-07-07, 19:38:00 Closed by Instana
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SAMPLE: Robot
Shop DocumentationDocumentation
link
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RecommendationEvent
similarity
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Sample
documentation link for Robot Shop documentation
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SAMPLE
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High
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RecommendationEvent
similarity
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Remove
messages from queue QOTD
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QOTD
Quote Day
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High
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Restart MySQL
DatabaseScript
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RecommendationEvent
similarity
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Restart
the MySQL Data
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mysqld
abnormal
+11
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High
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RecommendationNLP
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This
resolves event: The erroneous call rate for Quote of the
Day is higher or equal to 5%.
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watsonx
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High
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RecommendationNLP
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This
resolves event: The erroneous call rate is higher or equal
to 100%.
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ai
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High
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Impacted business processes for triggering event
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descending order
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Version
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